Urgencies: what is urgent and what is important. First advice: do not accept, reject, delegate or forget urgencies. Learn to say "no". Do only what is important, those activities that will consume 20% of your time, in order to let you achieve 80% of your important objectives. Plan what is important, allocate adequate time and priorities, and follow your plan. Organize your team so that you can reliably delegate certain typical and regular urgencies that cannot be neglected, but are not important to you. Therefore, it is important for you to organize your staff.
The basic message is that you learn how to identify what is only urgent and what is only important and that you also learn how to control urgencies. The best way to control urgencies is to work on the important elements which may not be urgent at the moment, but certainly will be, should you not see to them properly.
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